The council of the European Union has recently adopted the Consumer Rights Directive (originally proposed in 2008), which is intended to create a uniform set of consumer rights across the entire of the European Union. However, its scope has been reduced significantly, with its key provisions now only relating to doorstep and distance selling.
In particular, it will introduce a 14 day cooling off period, and clearer internet pricing rules.
Publication in the Official Journal is expected to take place this autumn, following which, member states of the EU will have a maximum of two years within which to implement the new rules.
DDI – 0117 9453 042